Privacy Policy

1. General Provisions

This Privacy Policy (hereinafter referred to as the “Policy”) defines the procedure for processing and protecting personal data of users of the website of Chim Trading LLC (hereinafter referred to as the “Company”, “Operator”). The Company processes personal data in accordance with the legislation of the Kyrgyz Republic and this Policy.

2. Terms

Personal data — information relating to an identified or identifiable individual.
Processing of personal data — any actions with personal data, including collection, recording, systematization, storage, use, transfer, anonymization, deletion, and destruction.
User — an individual using the Company’s website.

3. What data we may process

The Company may process personal data that the User provides through forms on the website and/or when contacting via email/phone, including:

Full name (if available),
phone number,
email address,
company name/position (if specified),
content of the inquiry/request (including supply parameters: nomenclature, volumes, deadlines, region),
and other data that the User voluntarily provides in the message.

4. Purposes of processing

Personal data is processed for:

processing User inquiries and requests;
preparing a response and/or commercial proposal;
further interaction regarding the User’s request (clarifying details, agreeing on terms);
improving the quality of service and website operation;
fulfilling the requirements of the legislation of the Kyrgyz Republic (if there is a corresponding obligation).

5. Legal grounds for processing

The grounds for processing personal data are:

the User’s consent to the processing of personal data;
the necessity of processing to fulfill actions upon the User’s request (for example, preparing a response/proposal);
and other grounds provided by the legislation of the Kyrgyz Republic.

6. Conditions for processing and transferring to third parties

The Company does not disclose personal data to third parties, except in cases:

when it is necessary to fulfill the User’s request (for example, when involving contractors for website/mail services/CRM — with confidentiality maintained);
when disclosure is required by law or at the request of authorized bodies;
when the User has given separate consent for the transfer.

7. Storage periods

Personal data is stored no longer than necessary for the purposes of processing, or for the periods established by law. After achieving the purposes of processing, the data must be deleted or anonymized unless otherwise required by law.

8. Protection of personal data

The Company takes reasonable organizational and technical measures to protect personal data from unauthorized access, alteration, disclosure, destruction, including access limitation, use of protective means, and access control to storage systems.

9. User rights

The User has the right to:

request information about the processing of their personal data;
demand clarification, updating, or deletion of personal data (if it does not contradict the law);
withdraw consent to the processing of personal data;
contact the Company regarding personal data protection.

10. Procedure for withdrawing consent and inquiries

To withdraw consent or for questions regarding data processing, the User can send an inquiry through the “Contacts” page or to the email specified on the website. The Company will review the inquiry within a reasonable time.

11. Cookies and technical data

The website may use cookies and technical data (IP address, device/browser type, date and time of visit) to ensure proper functioning and analytics. The User can limit the use of cookies in their browser settings. Disabling cookies may cause certain functions of the website to work improperly.

12. Final provisions

The Company has the right to amend this Policy. The current version is published on this page.

Chim Trading LLC
Operator Contacts: ____________________________ Date of posting/updating: “_” __________ 20 g.